NorthBay VacaValley Hospital at 1000 Nut Tree Road in Vacaville, California

Customer Reviews about NorthBay VacaValley Hospital

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  Took our foster (hopefully adoptive) daughter to this site this afternoon to get her checked out after she took a nasty fall (she's just learning to walk). The staff was on the ball from beginning to end. We were not waiting more than ten minutes at a stretch and the entire process was finished in under an hour. Nice to be looked after by consummate professionals. Very impressed.
  September 30, 2017

  by Joe Adams
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  Each time we have ever needed the services of the ER, we were treated quickly and with respect. The nursing staff has always been caring and attentive. My late wife was gently cared for last August. She was transferred to another hospital where she eventually succumbed to the devil we call cancer. Thank you for the love! One critical item... the physicians are not considered Preferred Providers even though the hospital is... PLEASE get associated with Blue Cross / Blue Shield.
  September 05, 2017

  by Gary Ash
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  Went into the ER because my toddler and I were not able to be seen by our doctors that day. At first we walked in there was a couple at the counter and that was all. We waited for 10 minutes to be greeted and helped by someone else. They got my daughter and my vitals and sent us back to the waiting room, came back 10 min later and took my daughter for chest X-ray (which was great the lady was so helpful and informative) went back to waiting room, then got a room after another 10min. Sat in our room for about an hour and a half before someone came in to let us know they were waiting on our labs and X-rays and that she would get us medicine. A nice man gave us our meds (which my toddler wouldn't take from the cup) we waited and waited for another 2hours and still nothing or no Dr to inform us of anything. Mind you my toddler is past nap time, hungry and overwhelmed with the entire hospital stay. We ended up walking out and leaving before discharge. I call the next day to get information and the lady was so rude and not helpful. I called back to talk to someone else whom was very helpful. I know ER takes hours but it's frustrating and overwhelming to me when i have a toddler and am waiting and no Dr in site to give any information or acknowledge me. I will not be back to this hospital.
  January 04, 2017

  by Amber Gonzales

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About NorthBay VacaValley Hospital in Vacaville